Directory: hotel information at your guests fingertips

Edited

✅ For hotels

The Directory is the one-stop shop where guests find everything they need to know about your property.

In this article


Introduction to the Directory

  • The Directory is a core element of your Vamoos app to showcase your property and what it entails.

  • Include imagery, sub-directories, and videos to keep guests informed.

  • Reduce trivial questions by putting answers in the app.


Access settings

  • Control who can access Directory information via Access Settings.

  • Choose to show always, only during guests’ stay dates, to passcode holders only, or hide entirely.

Access settings panel


Create a Directory – list & details options

  • Open your property and go to Directory in the left menu.

  • Click Add to create a directory item.

Add directory item

  • Choose either Sub-directory or Details:

Choose sub-directory or details

  • Sub-directory: creates structure (categories) to break down areas of your property.

  • Details: the actual content page; can stand alone or sit inside a sub-directory.


Creating a Details option

  • Click AddDetails, then fill out:

  • Title (e.g., “Welcome”, “Internet & Wi-Fi”).

  • Description (the main content—e.g., Wi-Fi login details).

  • Background image (optional) and Video (optional).

  • Buttons (up to 2 CTAs). Name them, choose an icon, then click Attach to add a PDF/URL (from library, desktop upload, or link).

Details form

Add button

Attach file or URL

Click Save when finished.


Creating a Sub-directory option

  • Sub-directory creates the structure; Details provides the content.

  • Use Sub-directories for layered sections like Room Guides, Food & Drink, Activities, or Services.

  • Click AddSub-directory, enter a Title, then Save.

Create sub-directory

Sub-directory example 1


Create pages for this section

  • Open the Sub-directory you created by clicking its name.

  • Add single content pages inside it by clicking AddDetails.

  • Fill the Details page fields and Save.

Open sub-directory

Add details in sub-directory

Details page fields

After adding Details pages, the Sub-directory will look similar to this:

Sub-directory with details 1


How to add a list option within a list

  • Inside a Sub-directory, you can nest another Sub-directory if one Details page isn’t enough.

  • Open the existing Sub-directory, click AddSub-directory.

  • Then add child Details pages inside that nested Sub-directory.


Re-arrange the order of the Directory

  • Use drag & drop to reorder items as they appear on guest devices.

  • You can also rename the Directory icon via SharedMenus & Labels.

Reorder directory items


How it appears on the app and portal

  • On the app, guests see the full Directory flow.

  • On the portal, a complete Directory looks similar to the example below.

Portal directory example


If you have any further questions or need help with this, contact us at support@vamoos.com.

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