Flights: add details and provide live alerts

Edited

✅ For Travel Companies

Ensure your travellers have up-to-date information for their upcoming flights through live alerts. Add both commercial and private flights!

In this article:


Introduction to Flights

The Flights section gives users all the key details for their journey, delivered straight to their device via notifications:

  • 24 hours before: notification to draw attention to the flight and status

  • 3 hours before: confirmation if flights are on time or if there are changes

  • Instant notifications of delays, cancellations, or time changes

  • Departure gate alert (where supported by the airport)

  • Welcome message on arrival at the destination airport

  • Baggage reclaim details (when available)


Adding a Flight

  • Go to your Vamoos List and open or create a trip. Select Flights from the left-hand menu.

  • Click + ADD

  • Enter the airline code, flight number, and date, then press Search.

  • Tick the correct flight from the results (you may need to scroll down) and press Add Flight.

Top Tip: If adding flights with stopovers, be careful to select the correct record — you’ll see options for the whole journey or each leg separately.


Manually Adding Private or Charter Flights

The flight tracker covers IATA-registered commercial flights. For private or charter flights, you’ll need to add them manually.

Manual flight entry

  • Enter the flight details and press Search. If not found, you’ll see the option to Add Flight Manually.

Manual flight entry

  • Fill in the relevant details:

    • Airline Code: free-type the charter company or enter “Private”

    • Flight Number

    • Flight Date

    • Departure & Arrival airports: using IATA or ICAO codes

    • Departure & Arrival terminals: optional

    • Departure & Arrival times: in local time

Top Tip: If you have the People section set up, you are able to personalise and restrict who has access to the flight information.


FAQs

  • Q: Are flight notifications available offline?
    A: No, flight notifications require internet to come through.

  • Q: What if I can’t find my flight?
    A: We use a third-party IATA database. If your flight isn’t listed and isn’t IATA registered, you can add it manually.

  • Q: How can I find an IATA or ICAO airport code?
    A: You can look up airport codes online, e.g. via world-airport-codes.com.

  • Q: I don’t know the flight number for my private flight, what do I do?
    A: Enter a placeholder number — a flight number is required to submit.

  • Q: Are flights linked to a PNR? Will changes update automatically?
    A: No. Our flight tracker is schedule-based, not PNR-based. If a flight is cancelled and rebooked, you’ll need to update it manually.


If you have any further questions or need help with this, contact us at support@vamoos.com.

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