POIs for trips: add points of interest to the map

Highlight your expert local knowledge and provide clients with personalised Points of Interest (POIs) for their trip.

• Introduction to Points of Interest (POIs)

• Adding a POI

• Adding a POI by coordinates or dropping a pin

• Renaming POI categories

• Editing, deactivating, or deleting a POI

• Show or hide POIs for a specific trip

• The List & viewing POIs on the app

• FAQs

• POIs let you recommend the best places for clients — from the tastiest local restaurant to hidden gems, Instagram spots, or practical essentials like ATMs.

• They’re created at company level and appear automatically in trips that fall within range. You can then personalise which POIs display for each trip.

• Go to Shared , then click POI in the top menu bar.

• Search for the place in the map-integrated search bar (powered by Google Maps) and select the correct suggestion.

• Click Add POI.

• A pop-up lets you personalise fields such as:

  • Range (km): Controls when a POI will show for a trip, based on location range.

  • Icon: Choose a relevant category to help clients filter (customisable).

  • Label: Amend the name if needed.

  • Description: Explain why this place is worth visiting. Be specific — e.g., recommend a dish at a restaurant.

  • Media: Attach an image, PDF, or URL to make the POI more engaging.

• Press Create and your POI will be saved.

• If a POI doesn’t appear in Google Maps search, you can:

  • Drop a pin: Right-click on the map to drop a pin at the correct location, then follow the same steps to personalise it.

  • Use coordinates: Click Create POI in the top right, then paste in exact coordinates in the pop-up box.

• All POI icon names are customisable. If you can’t find a category that fits, rename it.

• Go to Shared → POI → Manage Icons to edit category names.

• Go to Shared → POI and scroll down below the map to view your existing POIs.

• Search or filter by country to find the POI you want to manage.

• On the right-hand side, you’ll see options:

  • Deactivate/hide: Toggle the switch off.

  • Edit: Click the pencil icon.

  • Delete: Click the bin icon.

• Shared POI settings affect all trips, but you can also control visibility on a per-trip basis.

• Open a trip → Locations → POI.

• You’ll see:

  • Trip-specific settings

  • Shared POI settings

• Toggle a POI on/off in Shared POI settings to customise visibility for this trip. It will then appear in the Trip-specific section.

• POIs can be viewed in two ways:

  • The Map: Default view with icons across the bottom to filter by category. Tap an icon for details, or use the arrow for driving directions.

  • The List: Optional view that allows clients to sort POIs by distance or type — helpful if you have many POIs.

• Enable The List at trip level: Go to General in a trip → toggle Enable the List.

• Enable account-wide default: Go to Settings → toggle Show POI list by default.

TOP TIP: Rename “The List” to something more engaging like Explore. You can do this in Menu & Labels.

• Q: Why can’t I see The List on the app?
  A: You need at least 5 POIs for The List to show, and it must be enabled in the General section of the trip.

• Q: Do POIs work offline?
  A: Yes, as long as the maps have been loaded once while online.

If you have any further questions or need help with this, contact us at support@vamoos.com.