Best practice for events

Edited

✅ For travel companies

In this guide, you'll find our top tips and recommendations for maximising Vamoos to enhance your events!

In this article:


Documents

  • For single-day events: upload venue and area info under Travel Documents (venue map, dining info, transport, accommodation, local guide).

  • Use Destination Documents for event-specific details: schedule, speakers, tickets, guest list, sponsors, afterparty info.

  • For multi-day events: add non-event essentials under Travel Documents (boarding passes, local transport, lodging, dining, city guides).

  • Add event-specific details under Destination Documents (tickets, daily schedules, speaker bios, venue guides, food & dining at the event).

TOP TIP: Rename the document sections to event-specific labels under Shared → Menus & Labels. More info here.


Locations

  • Add the event venue, accommodation, and afterparty venue as primary locations.

  • For POIs, set a 10–30km range. Include:

    • Single-day events: transport hubs (airports, metro, bus stops) and nearby dining.

    • Multi-day events: add local attractions (bars, parks, cultural sites) alongside transport and dining.


Storyboard

  • Multi-day events: show dates for daily itineraries, but hide dates for info frames. Add schedules, transport, venue guides, dining, and accommodation.

  • Single-day events: use "Hide dates" and include welcome info, transport, full schedule, and dining details.

TOP TIP: Hide the date/day number by starting a frame title with a hashtag, e.g. “#Food and Dining”.


Notifications

  • Send a reminder notification the day before the event, prompting attendees to review documents.

  • Multi-day events: send nightly reminders with the next day’s schedule.

  • During the event, send notifications before each session with location details.

TOP TIP: Schedule a post-event notification (1–2 days later) with a linked feedback form.


Additional Tips

  • If staff are available, turn on Messaging for the event so attendees can easily reach you.

  • Under People, add all attendee names. You can bulk add from a spreadsheet by pasting the list.

  • Use Personalisation to make certain flights, documents, or activities visible only to relevant attendees.


If you have any further questions or need help with this, contact us at support@vamoos.com.

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