Best practice for yacht charter companies

In this guide, you'll find our top tips and recommendations for yacht charter companies to maximise your use of Vamoos!

• Documents

• Locations

• Storyboard

• Notifications

• Inspirations

• For Travel Documents, upload information about the yacht, such as meet the crew, contact info, a skipper guide, activities for rent, food and drinks menus, onboard amenities, and safety tips.

• Under Destination Documents, include info about each port: city guides, restaurants, packing lists, and helpful local details.

TOP TIP: You can rename document sections to yacht-specific terms under Shared > Menus & Labels. Learn how here.

• When adding locations, set each docking port as the primary location to show clients exactly where they’ll embark/disembark.

• For Points of Interest (POIs), set a range of 10–30km. Add dining, beaches, museums, parks, theatres, and other local highlights.

TOP TIP: Create GPX tracks for each sailing route. They make great visual additions to the map.

• When creating your Storyboard, you have options depending on your trip format:

• Yacht-based frames: Detail crew introductions, yacht amenities, safety info, dining, and onboard services.

• Destination-based frames: Add info about each stop, city guides, and local recommendations. Include a flexible schedule if relevant.

• Daily itinerary: For set schedules, create frames with full day-by-day plans.

• Use notifications to remind clients about bookings, excursions, and off-boat activities.

• Send quick links to city guides, local recommendations, or activity details to enhance each day ashore.

TOP TIP: Schedule a notification 1–2 days after the trip ends with a feedback form link to capture client reviews instantly.

• Use Inspirations to showcase voyages for the next season (e.g. promote winter trips to summer travellers).

• Feature yacht services available for purchase — dining, spa, watersports, and more. The instant contact button makes upselling easy.

If you have any further questions or need help with this, you can contact us at support@vamoos.com